Responsible Service of Gambling

How does deposit limit work?

RivalBet allows you to set a personal deposit limit. Deposit limits can be set for a 24 hour, 7 day or 28 day period. The 24 hour limit means that exactly 24 hours must elapse from when you reach the deposit limit until you can deposit again. A weekly deposit limit refers to the amount you can deposit in any consecutive 7 day period

If you wish to set a Deposit Limit for yourself, make sure you are on the Home Screen by tapping on the Home icon located at the bottom left corner of the RivalBet app. In the top left corner, you should now see three lines stacked on top of each other, also known as a Burger Menu. Tap the Burger Menu, and a side panel will open with a list of options. Second from the bottom should be Responsible Gambling, where you will find the following options.

  • Set Deposit Limits
  • Set Bet Limits
  • Self-Exclusion
  • Self-Assessment Tools
  • Responsible Gambling Policy

Please select Deposit Limit from the list of options(see image below)
Deposit limits

Please carefully consider before increasing your Deposit Limit. If you wish to increase your Deposit Limit, you will need to wait 7 days before we action your request. Once you have set yourself a Deposit Limit, please confirm your changes with the “Save” button, which will appear at the very bottom of the page.

How does betting limit work?

A betting limit allows you to limit how much you bet over a given period. This limit is unable to be breached while the limit is active. To set a Betting Limit, tap on the Home icon at the bottom of the RivalBet app and tap on the Burger Menu located at the top left.
Main menu

Once the Burger Menu has opened, as stated above, tap on Responsible Gambling and you will be presented with the same list of options as follows:

  • Set Deposit Limits
  • Set Bet Limits
  • Self-Exclusion
  • Self-Assessment Tools
  • Responsible Gambling Policy

If you wish to set a Betting Limit for yourself, please select Betting Limit from the list of options and you will be presented with the below image.

RivalBet betting limits

Once you have set yourself a limit please confirm your changes with the “Save” button which will appear at the very bottom of the page.

How do I close my account?

If you would like to deactivate your account, please select the top left hand navigational menu. This will be the icon (see below)
Main menu

Once this has been chosen please proceed to settings>responsible gambling>self-exclusions. Once you have come across this you will be presented with options as below

  • Take a break
  • Long term Exclusion
  • Life time Exclusion
  • Close account
  • Exclude from all operators

Please consider what option you would like to proceed with as this may be indefinite.

How do I exclude myself from all betting operators?

RivalBet offers Members the option to permanently exclude themselves from all Sports Bookmaker(s)/Betting Exchange operator(s) licensed in the NT.

    1. Select the burger menu in the top left-hand corner of the screen (see image below)
      Main menu
    2. Select “Responsible Gambling”
      Lifetime exclusion step 1

    Once selected, you will be taken to RivalBet’s Responsible Gambling tools. To find our RivalBet Self Exclusion form you will now need to proceed to “Self-exclusions” (see image below)

    Lifetime exclusion step 2
    Now proceeding to “Exclude from all Operators” (as imaged below)
    Lifetime exclusions
    Select “Exclude from All Operators” which will take you to (see image below)
    Lifetime exclusions

    At RivalBet we are committed to protecting those with potential gambling problems. If you believe that you may have a problem, here is how we can help:
    Responsible Service of Gambling

How do I exclude myself from RivalBet permanently?

RivalBet offers all its Members the option to permanently exclude themselves from betting. Below is a step by step process on how to do this.

  1. Select the burger menu in the top left-hand corner of the screen (see image below)
    Main menu
  2. Select “Responsible Gambling”
    Lifetime exclusion

    Once selected, you will now be brought to RivalBet’s Responsible Gambling tools. To find our RivalBet Self Exclusion form you will now need to proceed to “Self-exclusions” (see image below)

    Lifetime exclusion
  3. Select “Lifetime Exclusion” (see image below)
    Lifetime exclusion

    4. Lastly, you will be brought to (see image below)
    Lifetime exclusion

At RivalBet we are committed to protecting those with potential gambling problems. If you believe that you may have a problem, here is how we can help:
Responsible Service of Gambling

You can also Self-Exclude by clicking on the link below:
'Self exclusion form'

How do I put myself on a Short Break?

RivalBet offers all its members the ability to take a Short Break from betting. Below is a step-by-step process on how to do this

  • Select the burger menu in the top left-hand corner of the screen (see image below)
    Main menu
  • Selecting “Responsible Gambling.”
    Lifetime exclusion
  • Once selected, you will see RivalBet’s Responsible Gambling tools. To find all our self-exclusion help tools including short break exclusion, you will need to now proceed to “Self-Exclusions” (see image below)
    Lifetime exclusion
  • Select “Take a break”.
    Lifetime exclusion
  • Lastly, select the length of time you would like to take a break for (see image below)
    Take a break

At RivalBet we are committed to protecting those with potential gambling problems. If you believe that you may have a problem, here is how we can help:
Responsible Service of Gambling

You can also Self-Exclude by clicking on the link below:
'Self exclusion form'

Didn't find an answer to your question?

Contact Us