To be eligible to receive a Bonus Bet, the individual member of RivalBet must be an Australian Resident.
RivalBet issues Bonus Bets on a case-by-case basis or via specific promotions. Therefore, some members may not be eligible. Please see section 5 of the Terms and Conditions for more information
Only the member who is allocated the bonus bet may redeem the bonus bet.
On the RivalBet app, if you look to the bottom right corner, there will be an icon named ‘Profile’.
Tap Profile, and if you look towards the top right of the app, you will see the number of Bonus Bets available to use. Tapping on the Bonus Bets will provide you with more information.
Each Bonus Bet comes with Conditions that specify what markets are redeemable with the Bonus Bet. If you locate your Bonus Bets as mentioned above, each one will outline the specific conditions for their use.
To use a Bonus Bet, navigate to the Bonus Bet section mentioned above. If you tap on the specific Bonus Bet, it will show you a list of all the markets eligible for you to enter. Apart from the market restrictions, each Bonus Bet must be redeemed in a bet of equal buy-in value to the Bonus Bet.
Firstly ensure that you are eligible for the offer or promotion that would have rewarded you the Bonus Bet.
Keep in mind that there can be a delay of up to 24 hours for Bonus Bets to be credited. However, Bonus Bets are generally credited much faster than this.
If you still have not received a Bonus Bet after 24 hours and you are sure you are eligible, please contact us by emailing email@example.com