Member Security

How do I change my password?

If you are logged in you can follow these steps:

1. Go to the home screen by tapping on the 'Home' icon in the bottom left corner of the RivalBet app.
2. Next, in the top left corner of the app, tap on the three lines stacked on top of each other, also known as a 'Burger Menu'. A side panel will open with a list of options.
3. At the very bottom of the list there will be a 'Settings' button, which will open up a new menu when tapped on.
4. Tap on 'Change Password', which should be the second option in the new menu.
5. Enter your current password, followed by the new password you want and finally confirm the new password.
6. Tap on 'SEND' to finish

If you have forgotten your password, you can follow these steps to reset your password:

1. Open the RivalBet app on your phone and go to the login screen
2. Tap on the 'Forgot Password?' link located below the password field
3. Enter your registered email address and tap 'SEND'
4. In a few moments you will receive an email with instructions to finishing resetting your password

Member security & fraud

We reserve the right to suspend any account that shows activity that is deemed to be suspicious, for example:

• Duplicate Accounts
• Chargeback issues
• Unusual betting patterns
• Unusual Deposit patterns

Please refer to our Terms and Conditions by clicking here: https://support.rivalbet.com.au/en/terms_and_conditions.html

Security

A member of RivalBet is solely responsible for the security and confidentiality of their account. You must notify RivalBet immediately if you suspect that your security details may no longer be confidential or that there may have been unauthorised use of your account.

If you suspect anything out of the ordinary, please contact RivalBet via support@rivalbet.com.au